Steven Seim

Constant communication. We have bought and sold numerous properties over the years with a variety of lenders and mortgage brokers and having good results with Steven Seim and the Mark Hanna team at Directors Mortgage we chose Steven again to close our latest sale. We had a very complex situation which included swapping tandem parking spaces from one condominium unit with the single parking space of a second unit. As a Realtor and appraiser I was familiar with the challenges to make this happen (due to the mortgages involved) and so I was very proactive in reaching out to the selling broker, the lender, and the title company to try to make sure we’d be able to accomplish the sale the way we wanted. However, over the course of several weeks, every time we were able to make progress coming to a solution we encountered a roadblock. Eventually, less than a week before closing, we’d exhausted every potential avenue. We’d still be able to close the deal (and we still wanted to) but it wouldn’t be the way we wanted it to look. We were close to the finish line and at that point most lenders would have said “Sorry, we tried” and went ahead and wrapped it up. But when I told Steven that we still wanted to close the deal, Steven said “That’s not what you want. I’m going to make this work the way you want it.” After all my efforts and dead ends I was certain that there was no solution but I reluctantly told Steven to give it one last try. Steven hung up the phone with me and went into a mode I can only describe as so far and above the level of service of any mortgage broker I’ve ever encountered that it almost brought me to tears. Steven was able to drill down through the title company and find an individual who was familiar with this type of situation who happened to be from the Bay Area where this is a more typical situation and was able to formulate a new strategy. A few more roadblocks appeared but Steven was determined to make this right for us and ultimately he was able to get all the parties on the same page, get the selling Realtor on board, get the appraisal revised to reflect the new property description, and get the title company all the correct documents necessary to record the purchase and sale with the correct parking spaces. I was floored! It was an amazing experience where a solution was created that wasn’t even possible days before. And only because Steven Seim cared enough about us to make it happen. I’ll never even consider another mortgage broker other than Steven Seim. Top notch service all throughout the process. Constant communication. Extensive mortgage experience and the products to go along with it. And most of all, the willingness to do whatever it takes when he knows it’s the right thing to do. Thank you Steven! We obviously couldn’t have done it without you and we couldn’t be happier.

My experience is considerably different. Steven is the real deal!My experience is considerably different. Steven has a keen grasp of his client needs (my wife and I) as well as, he understands exactly the expectations of underwriting. Today’s mortgage landscape is completely different compared to let’s say 2006… In my opinion, the only way to maneuver the complex world of changing and “challenging” mortgage regulations is to hire an absolute professional. Steven Seim is that exact pro you want and need in your corner. His team is amazing and play to the utmost integrity. John BurtonLoyal Fan