Brett Burns

Working with Brett & the team was a great experience. They are professional, easy to work with, and very knowledgeable. Thanks Directors!

Wonderful team! We used Brett for our first home purchase this past November. We could not be happier!! Wonderful service, plenty of communication and a positive outcome!!

Awesome Experience! We worked with Brett and his team at Directors to buy our first home this Fall and it was an awesome experience! Brett and Robert were both extremely knowledgeable, quick to take a call, and patient with all of my questions. Everyone in their office was a delight to work... read moreWe worked with Brett and his team at Directors to buy our first home this Fall and it was an awesome experience! Brett and Robert were both extremely knowledgeable, quick to take a call, and patient with all of my questions. Everyone in their office was a delight to work with as well. We knew we were in good hands and had complete confidence in setting up our mortgage with them!
I'd highly recommend them to anyone looking for a mortgage! read less

Directors Mortgage - Brett Burns Directors Mortgage and Brett Burns are a rare find. Communication, knowledge, and expertise in their field is the skillset they have that is hard to find. All of this created a seamless and easy process that made the purchase of our home enjoyable.

Great service Brett and his team provided great service throughout my loan process. All my questions were answered as well as some that I did not think of! They were always very timely in getting back to me if I reached out for any reason. Brett and his team... read moreBrett and his team provided great service throughout my loan process. All my questions were answered as well as some that I did not think of! They were always very timely in getting back to me if I reached out for any reason. Brett and his team are great and work very hard to ensure the process goes smoothly. read less

Grade A Service Brett and his team were wonderful to work with. They were excellent communicators and promptly returned all calls and e-mails. I am self-employed and have a unique financial picture and they were able to make what I thought would be a complicated process simple and painless. I... read moreBrett and his team were wonderful to work with. They were excellent communicators and promptly returned all calls and e-mails. I am self-employed and have a unique financial picture and they were able to make what I thought would be a complicated process simple and painless. I would be happy to work with them again or recommend them to others. read less

Outstanding Service The process was made so simple that we were able to close on our home early. The efficient communications and prompt responses from Brett and his team made things seamless and easy.

Novice First Time Home Buyer This was the first time I was buying a place (condo) and I had no idea where to start or how to go about getting a loan. Brett and his team were extremely professional, patient, and willing to walk me through all of the steps. Even though they... read moreThis was the first time I was buying a place (condo) and I had no idea where to start or how to go about getting a loan. Brett and his team were extremely professional, patient, and willing to walk me through all of the steps. Even though they were my mortgage lenders, they went above and beyond with also giving great advice and making me feel comfortable. Everything was on time and as expected too. Would definitely recommend Brett to anyone! read less

Always Professional and Quick Service I have used the Burns Team for my mortgage needs for the past 15+ years and have always been impressed with the quick professional service the Team provides. Brett is always available to answer questions, and his team is always personable and professional.

Outstanding customer service Directors' Mortgage is top-notch. Exceptionally professional, knowledgeable and accommodating, everyone on staff is dedicated to customer service and providing the best experience possible. I would not hesitate to use them again (and in fact have used their services on two different occasions)!

Knowledgeable Brett and his team are very knowledgeable and educated us on the loan process well ahead that we felt comfortable in our offers. They did most of the leg work ahead and made the closing process run as smooth as possible. They even accommodated a very short closing time which... read moreBrett and his team are very knowledgeable and educated us on the loan process well ahead that we felt comfortable in our offers. They did most of the leg work ahead and made the closing process run as smooth as possible. They even accommodated a very short closing time which made our offer more stronger. read less

I couldn't ask for more This is not the first time I've worked with Director's Mortgage, specifically Brett Burns' team. I have absolutely nothing negative to say about these guys. They were available whenever I had questions, and made me feel like I was being taken care of and didn't have to worry about anything.... read moreThis is not the first time I've worked with Director's Mortgage, specifically Brett Burns' team. I have absolutely nothing negative to say about these guys. They were available whenever I had questions, and made me feel like I was being taken care of and didn't have to worry about anything. They followed through with promised timelines and numbers, and never left me wondering what was happening. Even after the loan was closed, they continued to contact me to ensure that I was receiving the support I needed. I would never think of going to another mortgage company for any of my future mortgage needs. Thank you so much, Brett's Team! Keep up the excellent work. read less

Job Well Done We were referred to Brett and Directors Mortgage and we were extremely pleased with the service provided. Brett is knowledgeable, professional and pleasant to work with. He was always there with any little questions or problems that may arise and kept us up to date with the progress during the... read moreWe were referred to Brett and Directors Mortgage and we were extremely pleased with the service provided. Brett is knowledgeable, professional and pleasant to work with. He was always there with any little questions or problems that may arise and kept us up to date with the progress during the mortgage procedure. I would definitely recommend Brett and staff. read less

Picked up the ball and ran with it I was originally working with another lender when I was referred to Brett Burns. Although reluctant to change lenders, I made contact. Brett's team was very helpful from the start, and when the first lender dropped the ball, Brett was there for me. His team maintained a... read moreI was originally working with another lender when I was referred to Brett Burns. Although reluctant to change lenders, I made contact. Brett's team was very helpful from the start, and when the first lender dropped the ball, Brett was there for me. His team maintained a smooth loan process and worked proactively with me to get me a suitable home loan. They were always there for me when I had questions, responses were quick, and it was an all-around positive experience. read less

Brett and Team are fantastic! Brett and his team were responsive, thorough, courteous and professional. I highly recommend them and will look forward to working with them again in the future!

Open-Minded, Excellent Communication, No Dissimulation Or Posturing We've had lenders who are just plain incompetent, promising and then not delivering. We first came in contact with Director's Mortgage — Brett Burns' company — when intending to buy a house in Portland, which ultimately did not work out. When we started to look for a place in Olympia,... read moreWe've had lenders who are just plain incompetent, promising and then not delivering. We first came in contact with Director's Mortgage — Brett Burns' company — when intending to buy a house in Portland, which ultimately did not work out. When we started to look for a place in Olympia, we naturally called their Portland office, who put us in touch with Brett.

Brett and his team not only handled all the pre-qualifying, they went out of their way to attend to every detail. For example, when we were all set to purchase our property, another house we had preferred suddenly came back on the market. Our agent notified us while we were driving to CA. We called Brett. He immediately switched the loan over to the new property, sent us the paperwork, which we finalized via iPhone at a gas station along the way.

Brett can handle any situation. read less

Prompt, great attention to detail and very knowledgeable! Worked with Brett and his office again (we used his office in the past for a refi on a different property) and every time I had a question, he called me back quickly and with the information I needed. Great communication throughout the process and kept me in the... read moreWorked with Brett and his office again (we used his office in the past for a refi on a different property) and every time I had a question, he called me back quickly and with the information I needed. Great communication throughout the process and kept me in the loop with what was happening and what he needed from us. I don't know how many more mortgages I will be starting, but anytime I need something mortgage related (HELOC, refi, etc) Brett and his team are my only choice! You will not be disappointed at all! read less

Extremely easy to work with! Brett called me any time something happened with the loan, I was in contact with his office whenever I had a question, and every time I asked a question, it was answered within a day, if not (and more frequently) immediately! He worked with us when the interest rate took... read moreBrett called me any time something happened with the loan, I was in contact with his office whenever I had a question, and every time I asked a question, it was answered within a day, if not (and more frequently) immediately! He worked with us when the interest rate took an unexpected turn and made sure we could still afford our payments. We couldn't be happier with our experience. read less