Brett Burns

This was the 4th or 5th refi Brett Burns and Directors Mortgage have facilitated for us. All of them have been very satisfactory because our goals were met and our costs contained. We refinanced our home in Enumclaw, WA several times and this is the second refi for... read moreThis was the 4th or 5th refi Brett Burns and Directors Mortgage have facilitated for us. All of them have been very satisfactory because our goals were met and our costs contained. We refinanced our home in Enumclaw, WA several times and this is the second refi for our home in La Quinta, CA.Since I retired 12 years ago we have been living on a fixed income and have had to be careful with money. During my decades of working and supporting a family my wife stayed home to raise the kids, a commitment we both shared, but this meant a limited amount of money was available for family expenses.So we had to prioritize and agreed that a quality home in a good school district was #1, and right after that, saving for college. And we saved for retirement through my company's 401K, our 3rd priority. To "get ahead" we chose to be mobile in order to get the experience needed for good opportunities in other cities, so we never built enough equity or had the longevity in any location to be able to pay off our mortgage. These decisions and conditions led to us finding that Interest-Only (I/O) Adjustable Rate Mortgages kept our payments down to a level we could afford.Which brings the story to the present day - the Federal powers that be set a new minimum dollar level, $648,000, for jumbo loans. I/O loans could only be had at this level, but to qualify a borrower had to either have substantial income or significant assets. As it turns out, my wife inherited her mother's valuable property and was able to sell it about the time interest rates began to rise.Right after the close of escrow we gifted our kids and grandkids generously for education and financial independence but almost messed up the refi calculations because we diminished the cash balance that the underwriters check before OK-ing a new loan. Fortunately, a Directors Mortgage star, Karen Calenberg, took the challenge of convincing the loaning bank underwriter that we were solid and could be trusted with a big mortgage. Our refi would not have happened without her personal commitment to success for her grateful client. She did it! read less

The best mortgage broker and loan officer I've ever worked with They are AWESOME!

I worked with Brett Burns team in Bellevue office, they were excellent!

Started with a pre-approval, I wanted to bid a house and I contacted Brett on Saturday, he was able to give me the pre approval letter on Monday morning so that I could put my... read moreThey are AWESOME!

I worked with Brett Burns team in Bellevue office, they were excellent!

Started with a pre-approval, I wanted to bid a house and I contacted Brett on Saturday, he was able to give me the pre approval letter on Monday morning so that I could put my offers on the deadline. Which was super fast and the process is fairly easy and straightforward.

And I won the bid, moved into next phase for financing for closing. The house I was closing had some issues and I couldn't get conforming mortgage loans, Brett and his team worked extremely hard to help me with alternatives, and finally was able to secure a bridge loan tailor made for me so that I could get the house closed on time, and then his team worked out the refinance conforming mortgage loans for me in 2 weeks (which was impossible if I worked with others like those banks). His team worked very hard and they responded to emails even after 9PM, which again would be impossible if I worked with those banks.

I highly recommend Directors Mortgage to anyone. and thanks again to Brett Burns team for all the helps. read less

Brett, Your office staff is remarkable, professional, helpful, consistent, friendly, concerned, goal directed all done with speed! I loved the personal touch, lovely conference room, good coffee, great music, a joyful visit! Wish we needed more loans!!! Ray.

This is our second home purchased through Brett Burns of directors mortgage. He and his team always come through for us. It can be stressful purchasing a home and applying for a loan but I’m thankful to have someone so knowledgeable and accessible helping us through the process.

Brett and his team were amazing during the whole process. This was the first time purchasing a home for me and my fiance and it went a lot smoother than we anticipated. Directors Mortgage was helpful quick to answer any questions we had. Would highly recommend working with them as... read moreBrett and his team were amazing during the whole process. This was the first time purchasing a home for me and my fiance and it went a lot smoother than we anticipated. Directors Mortgage was helpful quick to answer any questions we had. Would highly recommend working with them as your lender. read less

Working with Brett and is team was a pleasure. He is extremely knowledgeable and helped us come up with a solution to meet our needs of buying before selling. They were always really quick to respond but more importantly had great solutions for our needs. I have worked with other... read moreWorking with Brett and is team was a pleasure. He is extremely knowledgeable and helped us come up with a solution to meet our needs of buying before selling. They were always really quick to respond but more importantly had great solutions for our needs. I have worked with other lenders previously who were did not make the experience nearly as seamless. Will absolutely use them next time. read less

The level of service Brett and his team provided was outstanding, professional and well complemented by a personal touch that really made us feel looked after throughout the whole process. Thank you, great work and would strongly recommend further !

Brett Burns and his team were outstanding to work with. We had a complicated refinance of an investment property, and he found very competitive rates, and navigated the paperwork flawlessly. During this time we had some big changes in our family, and we decided to cancel on the... read moreBrett Burns and his team were outstanding to work with. We had a complicated refinance of an investment property, and he found very competitive rates, and navigated the paperwork flawlessly. During this time we had some big changes in our family, and we decided to cancel on the refinance last-minute several times, as well as making changes in the terms and amounts of the mortgage. Brett was very professional about these delays, despite the pretty difficult situations that we put him in. All throughout the process, Brett and his team communicated clearly and quickly. We would highly recommend Brett and Director's Mortgage to anyone seeking a first-rate mortgage team. read less

Brett and his team helped us as first time buyers not only understand the loan process but also educated us on how to ensure we had the best loan structure possible. The Directors Mortgage group really made us feel like family and worked so hard to ensure a smooth transaction.

Most Lenders would not go out of the way to find a solution to our issues. Directors Mortgage (Brett Burns) is the exception; he contacted us immediately after we posted a review to find a resolution. He found the time and the flexibility to help us. He went the extra mile.

He is very personable. Great to work with. Happy to continue referring people to him.

Brett and his team are hands down the best lender I've had the pleasure to work with and refer my clients to. They are eager, very communicative and are very timely.

I have heard so many things about loan process and what it takes to be approved for a loan, yet The Burns Team happened to be a unique one. I was able to get approved with no time and no issue at all and I would recommend this team to... read moreI have heard so many things about loan process and what it takes to be approved for a loan, yet The Burns Team happened to be a unique one. I was able to get approved with no time and no issue at all and I would recommend this team to anyone without any hesitance. Their customer service is at 100% : Able to communicate and answer any questions in an hour or two. I am very satisfied with their service. read less

I've had the pleasure of working with Brett and his team. He is an absolute professional, knowledgable and articulates his products and services very well. I recommend him for your mortgage needs.

The Burns Team is the best! I’ve done multiple purchases, refi, and a HELOC and all have gone super smoothly even with tight deadlines and special circumstances. I really appreciate their knowledge and professionalism.

I met Brett after another lender was unable to complete a loan for an investment property. Brett and his team have now completed five loans for me and I will be using Brett for all my future mortgages. Brett's team does what they say they will do and... read moreI met Brett after another lender was unable to complete a loan for an investment property. Brett and his team have now completed five loans for me and I will be using Brett for all my future mortgages. Brett's team does what they say they will do and does a great job communicating. read less

I’ve worked with Brett’s team a few times now. They are such a pleasure to work with. Everyone is so knowledgeable & professional it makes the process go very smoothly. Could not recommend them more!

Brett and his team are awesome! I have had many happy clients use Brett to purchase or refinance their homes. He has several different loan programs to help purchase a home in this tough market. He is very professional, knowledgeable, and trustworthy. His experience and expertise has helped some... read moreBrett and his team are awesome! I have had many happy clients use Brett to purchase or refinance their homes. He has several different loan programs to help purchase a home in this tough market. He is very professional, knowledgeable, and trustworthy. His experience and expertise has helped some of the more difficult loans get approved. read less

Simply they best around!! My go to lender….

Brett and his team were great to work with! They were so patient with us first time home buyers and the millions of questions we had. They made home buying feel easy!

Brett and his team have went above and beyond for our refi. They helped us years ago with our first home purchase when nobody else could and now found us savings and made the process easy. 100% recommend this team

Brett and his team were amazing at helping me get a home. They were always available and did everything in a timely manner.

If I could give The Burns Team at Director's Mortgage 100 stars I would gladly do it. Our loan application was complicated and straight-forward at the same time and The Burns Team didn't blink an eye, they just made it happen. They are professional, responsive and hard-working. We will be... read moreIf I could give The Burns Team at Director's Mortgage 100 stars I would gladly do it. Our loan application was complicated and straight-forward at the same time and The Burns Team didn't blink an eye, they just made it happen. They are professional, responsive and hard-working. We will be forever grateful to all of them for making our desire to purchase a reality. They also have a great network of people who provide essential services during the buying process who are equally exceptional with customer service. I whole-heartedly endorse them for anyone considering buying or refinancing. read less

Brett Burns is a fantastic lender and awesome in communication he kept me informed as the buyers loan was processing. I am a real estate broker for 25 years and would highly recommend Brett.Herbert Burkart Infinity Properties

Brett and his team made this process smooth and stress free for my clients. Would highly recommend them to anyone looking for a mortgage or refi.

Working with Brett and Malissa during this entire process was amazing. They both took what’s a highly stressful and complicated situation and made it so much easier to navigate and understand. Brett called us during the application process with more options and ways to help our family keep our payment... read moreWorking with Brett and Malissa during this entire process was amazing. They both took what’s a highly stressful and complicated situation and made it so much easier to navigate and understand. Brett called us during the application process with more options and ways to help our family keep our payment down. Malissa was so professional and always on top of everything ! They are always there for you when you need them and you are never treading water through this alone. Would highly recommend The Burns Team because they are TOP NOTCH! read less

Brett and Malissa were an invaluable piece for the Buyers first time home purchase. They communicated with the buyers and I each step of the way. The creative videos on what to expect as far as the loan process was beyond 5-Stars.I will continue to have Brett and his team... read moreBrett and Malissa were an invaluable piece for the Buyers first time home purchase. They communicated with the buyers and I each step of the way. The creative videos on what to expect as far as the loan process was beyond 5-Stars.I will continue to have Brett and his team help as many of my clients as I can. read less

The best lender in the business! The Burns Team has helped many of our clients realize their dreams of home ownership and have consistently gone above and beyond. Their customer service and reputation are unmatched! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

We are so grateful to have worked with Direct Mortgage. Brett and his team - Nestor Diaz and Kristen went above and beyond to get us financing and in our dream home. As a small business owner, we knew it would be more difficult but Direct mortgage helped us every... read moreWe are so grateful to have worked with Direct Mortgage. Brett and his team - Nestor Diaz and Kristen went above and beyond to get us financing and in our dream home. As a small business owner, we knew it would be more difficult but Direct mortgage helped us every step of the way and kept amazing communication and worked hard for us. We highly recommend them to anyone and have a few friends already plan to us them for future financing. Thank you Direct mortgage! Hope to Cheers with you soon at Uptown Wine in Snohomish. read less

Brett Burns and his Directors Mortgage team helped me with financing a condo purchase. They all were easy and pleasant to work with. Most of the contact was done through some phone calls and lots of emails. He provided options and that was helpful. Definitely recommend

Brett was one of the best lenders I have had the pleasure of working with! He was on top of communication and willing to answer any questions I had without hesitation!I would recommend Brett to any of my future clients!

Brett and his team did an amazing job. It was our first time and they streamlined the process. They were always available to answer my questions day and night. I never felt pressured or ignored through our mortgage. I definitely will point everyone to Brett and his team for any... read moreBrett and his team did an amazing job. It was our first time and they streamlined the process. They were always available to answer my questions day and night. I never felt pressured or ignored through our mortgage. I definitely will point everyone to Brett and his team for any future needs. read less

Great service and communication. When he tells you what to expect thats exactly what you get. Great guy and great at what he dose

Brett and the Directors Mortgage Team were helpful from start to finish in the home buying process. They were always available to answer questions and turned around any documents quickly. The whole team was professional and I wouldn't hesitate to send friends or family their way.

We had an amazing experience with Brett’s team at Director’s Mortgage. As first-time home buyers, we came into the process with a lot of questions and a desire to really ensure we understood all of the ins and outs of our different loan options. Claudia was fantastic; she gave detailed,... read moreWe had an amazing experience with Brett’s team at Director’s Mortgage. As first-time home buyers, we came into the process with a lot of questions and a desire to really ensure we understood all of the ins and outs of our different loan options. Claudia was fantastic; she gave detailed, but easy to understand explanations of the various loan components, followed up with multiple estimate sheets based on different scenarios we asked about, and above all else ensured that we had everything needed to make a confident decision that was right for us. The communication throughout the buying process was top notch; the team always responded to the seller and our agent in a timely manner and we never had to guess about where we were in the process as we knew about upcoming deadlines well before they happened. The online customer portal was easy to navigate and super organized; it was easy to upload and download needed documents. Would recommend Brett’s team to anyone, especially a first-time buyer who is looking for a local company that can provide the additional time and explanation needed to navigate the process. read less

If I could give a rating higher than 5-Stars, I would. The Brett Burns Team at Directors Mortgage is awesome! Thanks for helping make our home purchasing experience a good one.Claudia was very responsive, organized, and available to handle questions or insurance issues late into the evening when needed and... read moreIf I could give a rating higher than 5-Stars, I would. The Brett Burns Team at Directors Mortgage is awesome! Thanks for helping make our home purchasing experience a good one.Claudia was very responsive, organized, and available to handle questions or insurance issues late into the evening when needed and made sure that we understood what was happening during each stage of the process. Claudia also did an awesome of job of ensuring that the structuring of our loan was as advantageous for us as possible down the stretch to help us close out our loan process.Hannah did a great job of getting our loan process started and brought good energy to get us going as was very helpful in helping us doing research on comparable properties in order to help us make an educated and competitive offer and making sure that our sellers knew that we were well qualified.Brett made us feel welcome with his gracious and positive vibe. Even when we lost out on a couple of close ones, it was difficult to get negative with Brett's sunny outlook as he checked in on us regularly and snail-mailed us notes reminding us that he and his team are always available. Brett's team is an extension of himself and it showed.Special thanks to our agent Jim Van Der Voort for connecting us with Directors Mortgage.If anybody is looking for a mortgage team that you can trust is going to actually look out for your best interests, you need to contact Directors Mortgage.Thanks,The Browns read less

Director’s Mortgage serviced the loan transaction perfectly. They provided timely updates and were responsive to any questions from the selling broker and buyer. I would recommend Brett Burns and the team at Director’s mortgage for your future financing needs!

Everyone is friendly & professional with extensive experience!

I recently purchased a property in Washington and Brett and his team were referred to me by my broker. One of the best referrals I have gotten. The entire purchase was smooth from day 1 through closing. I would highly recommend them. Great customer service, attentive to details, and they... read moreI recently purchased a property in Washington and Brett and his team were referred to me by my broker. One of the best referrals I have gotten. The entire purchase was smooth from day 1 through closing. I would highly recommend them. Great customer service, attentive to details, and they make the difficult seem effortless. read less

The entire process with Brett and his team has been very smooth. This is the second time I’m buying a home and this is the best experience I’ve had. Thanks Brett and team!

Great team which was professional and informative throughout the process. We were always able to get questions answered in a timely manner and felt comfortable throughout the process!

Brett Burns and team were fabulous to work with! This was my first home and I couldn't have been happier with the customer service I received. Brett had great communication, was easy to get a hold of and had many different options to pull things together for me. The team... read moreBrett Burns and team were fabulous to work with! This was my first home and I couldn't have been happier with the customer service I received. Brett had great communication, was easy to get a hold of and had many different options to pull things together for me. The team continues to communicate with me after the purchase to ensure everything is going to plan. Really happy with the experience and will definitely use this team again down the road. Thank you Brett! read less

Brett and his team helped us with our home mortgage needs and no one comes close to Directors Mortgage in regards to the products they offer and the level of service they provide.

Brett Burns and his team were stellar in executing this whole process! They were professional, kind, organized and prompt. It was a very pleasant experience being a first time home buyer and would highly recommend them to anyone.

Great company and helped my loan close fast would love to work with them again in the future